The Dosh App Review – No Sugarcoating

Dosh App Logo
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As someone who likes saving and making extra money, I’ve come to find a lot of use in the Dosh App. Several people might consider using this app, so I’ve taken the time to make a detailed review for you all. This review will have information from both my personal experience and in-depth research.

Dosh is a cashback app that has continued to grow in popularity since it was founded in 2016 by Ryan Wuerch and Ed Mock. It has facilitated the process of saving money on purchases by providing customers with a “Set it & Forget it” cashback system. It is also backed by investors, such as PayPal and Goodwater for its promising results and trust.

Dosh Website

Dosh is an app that gives you cashback at selected stores and retailers whenever you shop with a linked credit or debit card. The cashback is usually 5% to 8% but can also be lower or higher than these. Some of their offers even offer 20% cashback.

Dosh, currently, only connects to Visa, Master Card, and American Express, but it continues to expand in the efforts of reaching other card networks.

Outside of card networks, it continues to grow. Its updates are consistent, and their customer service is adequate. It has moved faster than any of its cashback app competitors. However, just like with anything else, there is room for improvement.

In this article, I will go over everything you need to know about Dosh.

I’ll go over:

 

  • Its safety features
  • How to properly use it
  • How to make money with it
  • What customers are saying about it
  • Do I recommend it?

As stated earlier, outside of using the app myself, I’ve conducted in-depth research to find more information that is not usually provided to users. I’ve done this to take all bias out of this review and to make it as neutral as possible. This way, you all can make an educated decision on whether Dosh is right for you. Without further ado, this is the dosh app review.

How Safe Is Dosh?

Safety features of Dosh

For me, the most important factor in any app that involves money is safety. Dosh works in a “Set it & Forget it” system. With this system, you link a verified credit or debit card to Dosh so that you don’t need to log into the app, submit a coupon or promotional code, or scan a receipt before or after a purchase.

The cash is automatically added to your Dosh wallet without you needing to do anything other than making a purchase. All you need to do is link the card once, and, wallah, Dosh gives you cashback for your purchases. Nevertheless, this was something that I was very skeptical about when I first got the app. The reason why was because I was unsure of whether I could trust Dosh with my credit and/or debit card information. I know others share that skepticism.




I decided to find out what measures Dosh takes to ensure the security of all its customers. It turns out that Dosh is a very secure app. It does not sell your information to 3rd party users like many other apps and social media sites do. They make money from the fees they charge merchants to be on their app, not your information.

Dosh has 256-bit SSL encryption. This means that all data passed between their web servers and browsers remains private, protected, and it cannot be intercepted by hackers. It also runs a data safeguard, which means that all your bank account information is tokenized and vaulted using a PayPal service called Braintree.

They use trusted and secure financial institutions called Cash Flow Solutions, Inc., and Plaid to handle users’ data. These services are used for verification purposes — they have users submit their bank account login information so that Dosh can link to your card without the need of storing your card information in the Dosh app.

Dosh also has a multi-factor and two-factor authentication to not grant access to any unauthorized user(s).

To summarize the information above, these are the safety steps Dosh has taken:

  • 256-Bit SSL Encryption
  • Data Safeguard: information is tokenized & vaulted using Braintree
  • Dosh uses secured financial institutions (Cash Flow Solutions, Inc. and Plaid) for verification purposes, and it does not store your information within the app
  • Dosh does not sell your information to 3rd parties because 1) they can’t. They don’t store your data other than your email address and phone number and 2) they don’t make money from selling information, unlike other apps and social media sites
  • Uses multi-factor and two-factor authentication to stop unauthorized users from gaining access to your account 

As you can see, Dosh has taken multiple steps and added multiple layers of safety in order to make customer safety its top priority. Dosh has not had any security compromises since founded, and there is no evidence that proves that it can happen in the future.

How To Use Dosh

Dosh has made itself very user-friendly. Very few people have trouble using the app. One perk of the app is that you don’t have to constantly log in. All you do is 1) install the app via the app store on your smartphone (Android or iPhone), 2) create an account using your email and/or phone number, and 3) link your card to the app (Visa, Master Card, American Express).

Dosh has connected with common brands, retailers, restaurants, online stores, and even hotels to provide you with its services while living your daily life.

Dosh Website

You can browse around the app for options they provide for you. They even provide a map with nearby locations of places partnered with Dosh.

Dosh App Map

Whenever you make a purchase at a selected store or retailer, the money will be automatically added to your “Dosh Wallet”. Once you have reached at least $25 in your wallet, you will be able to take your money out of the Dosh wallet and then put it into your bank account. You can do with using services such as Venmo, PayPal, or Direct Deposit into your bank account. This task is not hard to do since they provide you with several options to get you cashback.

I have had no issue with the app ever since I started using it. I have even used it to book a hotel. Dosh gives you a list of hotels in the area that you will be traveling to. It provides you with options and information on how much cashback you will get for booking in a certain hotel.

However, cashback from hotels is the longest of all their cashback processes. The cashback will be “pending” in your account until after you have stayed at the hotel. Once you’ve completed your stay, the cashback will go to your Dosh wallet. This is done in case the customer cancels their stay at the hotel before the stay is completed.

When I booked my hotel via Dosh, I made a point to look outside of Dosh to make sure that there weren’t better options available. I also wanted to make sure that Dosh was not giving me a fake principal price to make it seem like I was getting a deal with them. It turned out that neither of these scenarios was the case. I was very satisfied with booking by using Dosh.

One caveat though, you will need to run your purchase on credit so that Dosh can recognize the purchase, even if you’re using a debit card. If you are using a debit, you need to hit “credit” on the card reader instead of entering your account pin.

This is because when you enter your pin, your purchase goes directly to the bank and Dosh will not be able to run the transaction. So just make sure to run your transactions as credit so that Dosh can recognize them. This will not affect your purchase price, credit, or checking account.

Overall, using Dosh is very simple because there isn’t much “using” that you need to do. All you need to do is set it and forget it. Unless you want to find nearby selected locations via the app, or you want to make sure that the store you’re about to buy from is verified with them, or you want to go directly to their online merchants to buy products.

Other than that, it’s very hands-off.

In the case, that you want to go to an online merchant using the app, Dosh provides you with clear instructions on how to ensure that you get your cashback.

Here’s an example:

Taking dosh user to online store

 

How To Make Extra Money With Dosh

Dosh has a referral program where you can refer someone to Dosh by using your unique link, which is provided by them in their “Refer” tab. When the person you referred installs the app, links a verified card, and makes at least one purchase with that card, you will be given a bonus of $5 dollars for every person you refer.

At times, they run promotions where they might be offering more, such as $10 or $15. However, the minimum they give to you is $5. Dosh also offers a minimum of $1 for linking your card to the app, nothing else is necessary for you to get that.

One very common complaint from people who have referred others to Dosh is that the referral bonus is not in their account. This is usually because the person they referred has installed the app but has not yet connected a verified card to the app. Another common reason why is because the person they referred has not yet made a purchase at a selected store.

If for some reason the money does not go through, you can contact their customer support, and they will get back to you in an adequate time-frame to fix the issue.

Another caveat though, if you refer several people and reach the $25 minimum with only referrals, you won’t be able to withdraw the money until you make a purchase from at least ONE of their selected merchants. This isn’t too big of an issue though, since their store options are plentiful and various.

Making money with Dosh is very easy and all you have to do is send your unique link to someone for the referral bonus to be yours. Linking your card, which is something you need to do anyway, is another way to make money. If you need to link more than one card, you’ll get money for all of those cards too!

Ratings From Other Users & Better Business Bureau

Dosh currently has a 4.5-star rating on the Google Play Store and a 4.7-star rating on the Apple App Store.

Better Business Bureau (BBB) has also given it an A+ rating since 11/02/2017. There are also customer reviews available there. I noticed that the people who rated the app on the BBB only went to make complaints. The complaints consisted of the same issues that were being disputed in the Google Play Store and the Apple App Store.

I dug into the Dosh reviews on both app stores and the BBB to find out what the main issues consisted of. After doing some research, I saw that the main issues were in 3 main categories:

  • Lack of Customer Support
  • Technical issues with accounts, phone numbers, and money transfers
  • Not enough selected options to reach the $25 minimum

When it comes to customer support, I can only attest to my personal experience. When my booking for my hotel took a while, I reached out to Dosh to see when they would provide me with the cashback. They were quick to answer and got back to me within 3 – 5 days. It wasn’t even a full week. I was very satisfied with the customer service.

I also referred a friend and did not receive my bonus at first and was confused as to why. It turned out that my friend never linked their card, and again, Dosh got back to me on the query in less than a week.

Personally, I have never had technical issues with logging into my account or any technical issues with how I transferred my money. I noticed that when people complained about this issue, Dosh replied and explained that due to their expansion and updates, sometimes there can be technical issues, but they prioritize fixing the issues immediately.

When it came to the complaints about people not having enough selected merchants to accumulate $25, Dosh would reply that they always continue to work on bringing more brands to the app.

It’s worth noting that more rural areas don’t have as many options nearby. They don’t generally have as many stores in one area as an urban or suburban area would.

I can attest to them working on bringing more brands to the app because ever since I’ve gotten the app, I have had more options available to me.

Nevertheless, I have also seen some brands come and go. Situations like these are usually because the merchant simply stopped working with Dosh and signed out of using their services.

Regardless, even though I’ve seen some merchants disappear from the app, the number of new merchants have outweighed the ones that have left.

For the most part, you can see that all the positive reviews talk about how easy it is to use the app and not having to worry about messing with it to get their cashback.

From my personal experience using this app, I have had no permanent issues with it. The queries I’ve made to Dosh have been answered in less than a week, and due to the suburban area that I live in, I have seen the number of variable selected merchants increase. I’ve had a good experience with it for this long and have not had any technical issues.

From the look of all reviews, it seems that the majority of people share this positive experience with Dosh.

Warning About Using Dosh

Cashback can be tricky, just like credit cards. Even though I use credit cards, I use them in the same way that I would use cash. I don’t just go and spend on extra things for the sake of getting more cashback or rewards on my credit card.

The same thing applies to Dosh. I don’t go and make extra purchases for the sake of getting cashback on something I wouldn’t have normally bought. I use the app for regular purchases.

The issue with apps like these and credit cards is that the consumer tends to fall into the trap of chasing the reward. That’s not what you should be using this app for. The app is for savings.

Save your money on purchases that you would normally spend on. Don’t fall into the trap of spending more to reach the $25 minimum, or whatever other goals you want to set with the app.

Spend as usual and don’t go out of your way to spend more for the sake of cashback. Do this and you will maximize the benefits of the app.

Final Thoughts | Do I Recommend It?

Yes, my final rating is lower than the ratings on Google Play Store and Apple App Store. Why? Because the app can still use improvement. I tried to connect my Discover Credit Card to Dosh and was quickly reminded that Dosh only accepts Visa, Master Card, and American Express cards.

I also don’t enjoy seeing some of my selected options on the app go away. I know that Dosh has no control over this since they can’t force the merchants to stay. Regardless, it is not something I enjoy seeing.

Did I find this app to be useful for me? Definitely! However, as I’ve read more reviews and seen the experiences of others, I see that issues can arise. I saw similar issues when I looked at reviews over a year ago and was thinking about installing it and.

Despite the improvements that I could see it needs, I decided to take the leap, and I have not been disappointed. There is certainly room for improvement, but seeing how quickly they have improved in comparison to their competitors, I’m confident that these improvements will come in due time.

After being with them for a little over a year, I have also seen my options grow. Despite having some prior options disappear, the number of new options has outweighed the number of options that disappear. I’m happy with Dosh and like to see my regular expenses give me cashback.

If you have a Visa, Master Card, or American Express credit card that gives you cashback, I highly recommend getting them connected to Dosh. That’s more cashback on top of your regular credit card cashback just for using the app!

I hope this review has been helpful to you. You can now make an educated decision on whether Dosh is the right app for you. If you’ve used Dosh or currently have it, what have your experiences been with Dosh? Let me know in the comments below! I’m curious to find out!


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46 Comments

  1. Hi, 

    Interesting topic, I have never heard of the Dosh App. Seems like a fair deal. I could see, as you said people falling in to the trap of spending more than they would just to get that payday. 

    I think if I were to try it I would try to maintain the attitude that it is a discount or as a coupon. 

    I am interested in the app. Does it show available participating vendors nearby effectively?

    I may just have to try this out and investigate myself. 

    Appreciate the heads up!

    1. Thank you for your feedback! Yes, that’s a great way to use the app. And yes, it does that very effectively and accurately. It’s very good app that I’m satisfied with (:

  2. Oh! This is really good to see here. Whenever we come across opportunities such as the one being presented by this dosh app. Seriously, there is money to be made form everything’s dn being able to spend money and still get cash backs is simply slick to see. Hence, I value all you have shared here and it makes a whole lot of sense out here. Thank you so much for sharing here

    1. Absolutely, glad it was helpful 🙂

  3. I like the fact that some products are just out there for your use, you can use their services and also make extra money from them, this makes it really interesting to use them. Dosh app is a nice one and I think it’ll be of great help and benefits to a lot of people online. It’s nice to read

    1. I know! There are so many products out there with so many benefits. All you have to do is look a bit. Thanks for your feedback!

  4. I have never tried this app before and it is like the first time that I am seeing any information about it too but I think you really wrote this well and one is able to use the application for every day use. I’m definitely going to my app store to get it downloaded. Thanks!

    1. Glad to hear it! You’ll be enjoying it and finding great use in it!

  5. Hello there, thank you for sharing this article. I really learned a great deal about Dosh from it as this is my first time hearing of the platform. Regardless of that, it seems like a really awesome money-saving idea that I’m sure a lot of people will be interested in. I myself have been looking for ways to save money on my purchases, this seems like a good choice for me. Thank you

    1. Of course 🙂 it was my pleasure, glad it was helpful

  6. It’s cool when we won’t to go shopping for thing and somehow want to see prices slash and that could make us really happy because no one wants to pay some really huge money. Having cashback app would be a freeride especially for someone like me who spends a lot online of shopping for stuff .stuffwould save me some cash. 

    1. Yep! It can save those who tend to spend more a lot of cash! As long as they only use the app for things they would normally spend on, and not try to chase the cashback

  7. Hi Misael, thanks for the great article. I have never used a cashback app before, because of security concerns. 

    I really enjoyed reading and learning a great deal from your article. The DOSH app you’ve recommended seem reliable and competent enough, I’ll be sure to check it out. I appreciate that you gave an in-depth review on this

    1. Of course 🙂 thank you for your feedback!

  8. I’ve never heard of dosh before and I’ve tried several cash back options that never pay out. There’s one that each receipt gets on cent return on it and has a $20 minimum payout. It would take 20,000 receipts to get $20. They make thousands on advertisement revenue and basically pay nothing. I’m like that Paypal is an investor, it makes me think this might be one of the good ones. I’m going to download the app and see how it goes.

    1. Oh wow! I’m curious to know which one that is! Dosh won’t be that way, it’s much more efficient and it’s actually worth a try. I’m glad you decided to try it out! If you would like, let me know what you think after a while of having it!

  9. Hello, great article with useful information about The Dosh App. I can’t deny that The Dosh App has outstanding features with the potential for great savings. However, I will agree with you, what is most important to me about a program is secure. I like their “Set it & Forget it” system which really allows us to complete transactions safely. Great!

    1. I’m glad the article was helpful, it’s a very useful app!

  10. Thanks for your honest review on Dosh App. I too always wanted to make extra money if I can get my hands in there. Dosh seems like another good app to have just to earn extra cash back. You are absolutely right about our spending behavior, we get the cash back doesn’t mean that we have to go on a spending spree. But this app can just give you an extra side money for something that you already spend. 

    1. Absolutely! And those savings really add up in the long run! Thank you so much for your feedback!

  11. In the world that we are in right now, one needs to try to make money through every man’s that presents itself and I think this dish app is one that I would definitely be using because of the way I’ll be able to make money by spending money. I’m also happy with the level of safety that the app has. It’s really good stuff!

    1. It’s a super useful app! I agree 100% take any opportunity we get to make extra money!

  12. Without such a detailed and well informed review, one cannot know the right way to go about something and this is especially with the app that you have mentioned in your article as I did not know it before but now that I do, I am very eager to download it and try it out. Thank you for sharing this valid information about the app 

    1. Of course! I’m glad this was helpful and you’ve seen great value in the app! thank you for your comment!

  13. I think Dosh is a great app to help one save some cash. I am just a little disappointed that it seems to be a local app. Because it would have been awesome if it was an international app. I would have been the first to download it.

    Thanks for a very detailed review.

    1. It is a bummer but since they are also a travel app there might be something you can do about it! Either way, Dosh continues to evolve, I’m sure that within some short period of time, you’ll see it available in your region!

  14. I didn’t know that much about Dosh, until reading this review article. I think Dosh is much better than other apps with the same ideas. I have a PayPal and a Venmo account for my credit cards protection whenever I buy things online. I like the idea of the 256-Bit SSL encryption and not sharing information with Dosh. I think I’ll go check it out and see how this will benefit me. Thanks for a great review on Dosh.

    1. It’s definitely worth looking into! It’s a great app. Thank you for your feedback! Let me know what you think about it once you install it!

  15. Hey Misael,

    Thanks for putting this review of DOSH together.  I like how you gave a clear explanation of all the security measure they’ve taken to ensure people’s account information is safe.

    I am definitely concerned about security first and foremost with any system that keeps my financial information on record.

    I have a quick question.  Let’s say I gave my credit card information to DOSH, and somehow my account got hacked, would the cost of the purchase be covered by my credit card insurance, or would DOSH step in and cover it instead?

    Just curious about what that process would look like, in the unlikely event that something did go wrong.

    Thanks,

    Michael

    1. Thank you for your feedback! Yes safety is very important and that is an excellent question, I’m glad you asked! Dosh would step in to work on fixing the problem first. What they can do to help you widely depends on what happened specifically. Let’s say that your account got hacked because someone simply has your password and username. Your next step with customer support would be to email them, and then get them to email you and text you (if you have multi-factor and two-factor authentication) for you to be able to get access to your account and change the private info and verify the transactions that occurred without your permission. That’s just one example. Honestly, there aren’t very many ways in which someone could hack your account, especially if you have two-factor authentication on your account. But in the very rare case that someone did hack you, it depends on how much access to your private info they have. The next step would be your credit card insurance. From the complaints I read, no one seemed to get their account hacked or used without authorization, so that speaks very powerfully for itself. Great question!

  16. This is really interesting app. I didn’t know it existed. I can see that you are regular used for some time and that you are careful about your online purchases. I have checked out Dosh app in my Store, but I see that is not available for Europe – my lose. I will definitely be on a lookout, now that I know that such apps exist.

    1. Awh bummer! That’s very interesting though, I’m surprised that it’s not. Considering that it’s also a travel app. Nonetheless, I hope it’s available in your area soon enough. Thank you for your feedback 🙂

  17. It seems like the Dosh app is a useful cashback app. Just like you, I like not only making money but also saving, getting discounts, etc. However, there are so many apps out nowadays and not all of them are good so it’s always good to think twice and find some information before jumping in. I appreciate that you are mentioning the security of this app, that’s an important factor. 

    1. Yes it is! That’s the #1 factor of importance to so many, thought it would be valuable information to include! Thank you for your feedback!

  18. This is an absolutely fantastic review, thank you! I had never heard of DO$H but I have used iBotta and of course Walmart’s own money back system before they got rid of it a little while back. 

    Both of those systems were very limited in how you could get money back, iBotta requires you to purchase very specific products and the old Walmart system had to compare prices with other local retailers.

    I’m going to go ahead and give it a go because of it’s automatic and easy to use system. No harm in doing that I think and honestly it has really great reviews, even your own.

    1. Yes, it’s very similar to iBotta, but Dosh doesn’t require some of the information that iBotta requires! Glad you’re giving it a try 🙂 it’s a great app

  19. Thank you so much for this very insightful and comprehensively written article. I believe it would be really helpful in helping me understand the subject matter as it is so precise and timely in representing what i really was expecting. i think i now have a convincing  idea about the dosh app and con take avery thought decision about it now. Thank you.

    1. That’s good to hear! Thank you for your feedback 🙂

  20. Hi,

    Thank you for sharing, I enjoyed every part of your article this my first time of hearing about Dosh, it’s seems like is a good way of money saving, I believe lots of people will be interesting about the platform, everyone is looking for ways to save money on our purchase, it will be good to venture into this platform. Thank you.

    Akiko.

    1. Yessir! It’s a very helpful app for those who want to save on daily purchases and make some extra cash by helping their friends out with it!

  21. I tried Dosh a couple years ago thinking it was a coupon-saving app and it actually surprised me with the potential that the app has. The only downfall is that, as you previously said, there is not so many options – brand related – to choose over. Where I live, I barely had about 2 nearby places and even though I received the cash back it didn’t meet the require amount to withdraw my savings. Aside from that, it’d a great and easy to use app that anyone can take advantage if needed. 

    1. It’s great to hear from the experiences of others. Yes, that is one of its most common issues. However, they continue to expand and grow! Maybe if you give it a shot again they’ll have more options available! Let me know if you end up re-downloading it and if what you think about it now! I constantly update my content, so I could certainly add your current experience with it!

  22. To be honest, I’ve never heard of the Dosh App before. As someone who has recently started an online business, every day I try to find out as much as I can about similar things like the Dosh App. This text really describes in detail how the App works, but I would have to find out a little more about the App itself to say something more specific. If any of you have personal experience with this app I would love for you to write here. Thanks and regards

    1. Interesting. Thank you for your feedback 🙂

  23. Hey Misael!

    That is indeed a well detailed and straightforward review you shared there. I am interested in trying the services of the Dosh app since it is a cashback app, this is another way to increase one’s fund. Since the app has gained so much popularity in recent years, that makes it convincing that it is actually a genuine one.

    Thanks

    1. Hi Caro, I’m glad you took interest in the app 🙂 Thank you for your feedback 

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