Program Name: Dosh
Sign-Up Website: Dosh.com
Type of business: Cashback App
Price: $0 – They pay you
Owner: Ryan Wuerch
Overall Rank: 4/5 Stars
As someone who likes saving and making extra money, I’ve come to find a lot of use in the Dosh App. Several people might consider using this app, so I’ve taken the time to make a detailed review for you all. This review will have information from both my personal experience and in-depth research.
Dosh is a cashback app that has continued to grow in popularity since it was founded in 2016 by Ryan Wuerch and Ed Mock. It has facilitated the process of saving money on purchases by providing customers with a “Set it & Forget it” cashback system. It is also backed by investors, such as PayPal and Goodwater for its promising results and trust.
Dosh is an app that gives you cashback at selected stores and retailers whenever you shop with a linked credit or debit card. The cashback is usually 5% to 8% but can also be lower or higher than these. Some of their offers even offer 20% cashback.
Dosh, currently, only connects to Visa, Master Card, and American Express, but it continues to expand in the efforts of reaching other card networks.
Outside of card networks, it continues to grow. Its updates are consistent, and their customer service is adequate. It has moved faster than any of its cashback app competitors. However, just like with anything else, there is room for improvement.
In this article, I will go over everything you need to know about Dosh.
I’ll go over:
- Its safety features
- How to properly use it
- How to make money with it
- What customers are saying about it
- Do I recommend it?
As stated earlier, outside of using the app myself, I’ve conducted in-depth research to find more information that is not usually provided to users. I’ve done this to take all bias out of this review and to make it as neutral as possible. This way, you all can make an educated decision on whether Dosh is right for you. Without further ado, this is the dosh app review.
How Safe Is Dosh?
For me, the most important factor in any app that involves money is safety. Dosh works in a “Set it & Forget it” system. With this system, you link a verified credit or debit card to Dosh so that you don’t need to log into the app, submit a coupon or promotional code, or scan a receipt before or after a purchase.
The cash is automatically added to your Dosh wallet without you needing to do anything other than making a purchase. All you need to do is link the card once, and, wallah, Dosh gives you cashback for your purchases. Nevertheless, this was something that I was very skeptical about when I first got the app. The reason why was because I was unsure of whether I could trust Dosh with my credit and/or debit card information. I know others share that skepticism.
I decided to find out what measures Dosh takes to ensure the security of all its customers. It turns out that Dosh is a very secure app. It does not sell your information to 3rd party users like many other apps and social media sites do. They make money from the fees they charge merchants to be on their app, not your information.
Dosh has 256-bit SSL encryption. This means that all data passed between their web servers and browsers remains private, protected, and it cannot be intercepted by hackers. It also runs a data safeguard, which means that all your bank account information is tokenized and vaulted using a PayPal service called Braintree.
They use trusted and secure financial institutions called Cash Flow Solutions, Inc., and Plaid to handle users’ data. These services are used for verification purposes — they have users submit their bank account login information so that Dosh can link to your card without the need of storing your card information in the Dosh app.
Dosh also has a multi-factor and two-factor authentication to not grant access to any unauthorized user(s).
To summarize the information above, these are the safety steps Dosh has taken:
- 256-Bit SSL Encryption
- Data Safeguard: information is tokenized & vaulted using Braintree
- Dosh uses secured financial institutions (Cash Flow Solutions, Inc. and Plaid) for verification purposes, and it does not store your information within the app
- Dosh does not sell your information to 3rd parties because 1) they can’t. They don’t store your data other than your email address and phone number and 2) they don’t make money from selling information, unlike other apps and social media sites
- Uses multi-factor and two-factor authentication to stop unauthorized users from gaining access to your account
As you can see, Dosh has taken multiple steps and added multiple layers of safety in order to make customer safety its top priority. Dosh has not had any security compromises since founded, and there is no evidence that proves that it can happen in the future.
How To Use Dosh
Dosh has made itself very user-friendly. Very few people have trouble using the app. One perk of the app is that you don’t have to constantly log in. All you do is 1) install the app via the app store on your smartphone (Android or iPhone), 2) create an account using your email and/or phone number, and 3) link your card to the app (Visa, Master Card, American Express).
Dosh has connected with common brands, retailers, restaurants, online stores, and even hotels to provide you with its services while living your daily life.
You can browse around the app for options they provide for you. They even provide a map with nearby locations of places partnered with Dosh.
Whenever you make a purchase at a selected store or retailer, the money will be automatically added to your “Dosh Wallet”. Once you have reached at least $25 in your wallet, you will be able to take your money out of the Dosh wallet and then put it into your bank account. You can do with using services such as Venmo, PayPal, or Direct Deposit into your bank account. This task is not hard to do since they provide you with several options to get you cashback.
I have had no issue with the app ever since I started using it. I have even used it to book a hotel. Dosh gives you a list of hotels in the area that you will be traveling to. It provides you with options and information on how much cashback you will get for booking in a certain hotel.
However, cashback from hotels is the longest of all their cashback processes. The cashback will be “pending” in your account until after you have stayed at the hotel. Once you’ve completed your stay, the cashback will go to your Dosh wallet. This is done in case the customer cancels their stay at the hotel before the stay is completed.
When I booked my hotel via Dosh, I made a point to look outside of Dosh to make sure that there weren’t better options available. I also wanted to make sure that Dosh was not giving me a fake principal price to make it seem like I was getting a deal with them. It turned out that neither of these scenarios was the case. I was very satisfied with booking by using Dosh.
One caveat though, you will need to run your purchase on credit so that Dosh can recognize the purchase, even if you’re using a debit card. If you are using a debit, you need to hit “credit” on the card reader instead of entering your account pin.
This is because when you enter your pin, your purchase goes directly to the bank and Dosh will not be able to run the transaction. So just make sure to run your transactions as credit so that Dosh can recognize them. This will not affect your purchase price, credit, or checking account.
Overall, using Dosh is very simple because there isn’t much “using” that you need to do. All you need to do is set it and forget it. Unless you want to find nearby selected locations via the app, or you want to make sure that the store you’re about to buy from is verified with them, or you want to go directly to their online merchants to buy products.
Other than that, it’s very hands-off.
In the case, that you want to go to an online merchant using the app, Dosh provides you with clear instructions on how to ensure that you get your cashback.
Here’s an example:
How To Make Extra Money With Dosh
Dosh has a referral program where you can refer someone to Dosh by using your unique link, which is provided by them in their “Refer” tab. When the person you referred installs the app, links a verified card, and makes at least one purchase with that card, you will be given a bonus of $5 dollars for every person you refer.
At times, they run promotions where they might be offering more, such as $10 or $15. However, the minimum they give to you is $5. Dosh also offers a minimum of $1 for linking your card to the app, nothing else is necessary for you to get that.
One very common complaint from people who have referred others to Dosh is that the referral bonus is not in their account. This is usually because the person they referred has installed the app but has not yet connected a verified card to the app. Another common reason why is because the person they referred has not yet made a purchase at a selected store.
If for some reason the money does not go through, you can contact their customer support, and they will get back to you in an adequate time-frame to fix the issue.
Another caveat though, if you refer several people and reach the $25 minimum with only referrals, you won’t be able to withdraw the money until you make a purchase from at least ONE of their selected merchants. This isn’t too big of an issue though, since their store options are plentiful and various.
Making money with Dosh is very easy and all you have to do is send your unique link to someone for the referral bonus to be yours. Linking your card, which is something you need to do anyway, is another way to make money. If you need to link more than one card, you’ll get money for all of those cards too!
Ratings From Other Users & Better Business Bureau
Dosh currently has a 4.5-star rating on the Google Play Store and a 4.7-star rating on the Apple App Store.
Better Business Bureau (BBB) has also given it an A+ rating since 11/02/2017. There are also customer reviews available there. I noticed that the people who rated the app on the BBB only went to make complaints. The complaints consisted of the same issues that were being disputed in the Google Play Store and the Apple App Store.
I dug into the Dosh reviews on both app stores and the BBB to find out what the main issues consisted of. After doing some research, I saw that the main issues were in 3 main categories:
- Lack of Customer Support
- Technical issues with accounts, phone numbers, and money transfers
- Not enough selected options to reach the $25 minimum
When it comes to customer support, I can only attest to my personal experience. When my booking for my hotel took a while, I reached out to Dosh to see when they would provide me with the cashback. They were quick to answer and got back to me within 3 – 5 days. It wasn’t even a full week. I was very satisfied with the customer service.
I also referred a friend and did not receive my bonus at first and was confused as to why. It turned out that my friend never linked their card, and again, Dosh got back to me on the query in less than a week.
Personally, I have never had technical issues with logging into my account or any technical issues with how I transferred my money. I noticed that when people complained about this issue, Dosh replied and explained that due to their expansion and updates, sometimes there can be technical issues, but they prioritize fixing the issues immediately.
When it came to the complaints about people not having enough selected merchants to accumulate $25, Dosh would reply that they always continue to work on bringing more brands to the app.
It’s worth noting that more rural areas don’t have as many options nearby. They don’t generally have as many stores in one area as an urban or suburban area would.
I can attest to them working on bringing more brands to the app because ever since I’ve gotten the app, I have had more options available to me.
Nevertheless, I have also seen some brands come and go. Situations like these are usually because the merchant simply stopped working with Dosh and signed out of using their services.
Regardless, even though I’ve seen some merchants disappear from the app, the number of new merchants have outweighed the ones that have left.
For the most part, you can see that all the positive reviews talk about how easy it is to use the app and not having to worry about messing with it to get their cashback.
From my personal experience using this app, I have had no permanent issues with it. The queries I’ve made to Dosh have been answered in less than a week, and due to the suburban area that I live in, I have seen the number of variable selected merchants increase. I’ve had a good experience with it for this long and have not had any technical issues.
From the look of all reviews, it seems that the majority of people share this positive experience with Dosh.
Warning About Using Dosh
Cashback can be tricky, just like credit cards. Even though I use credit cards, I use them in the same way that I would use cash. I don’t just go and spend on extra things for the sake of getting more cashback or rewards on my credit card.
The same thing applies to Dosh. I don’t go and make extra purchases for the sake of getting cashback on something I wouldn’t have normally bought. I use the app for regular purchases.
The issue with apps like these and credit cards is that the consumer tends to fall into the trap of chasing the reward. That’s not what you should be using this app for. The app is for savings.
Save your money on purchases that you would normally spend on. Don’t fall into the trap of spending more to reach the $25 minimum, or whatever other goals you want to set with the app.
Spend as usual and don’t go out of your way to spend more for the sake of cashback. Do this and you will maximize the benefits of the app.
Final Thoughts | Do I Recommend It?
Yes, my final rating is lower than the ratings on Google Play Store and Apple App Store. Why? Because the app can still use improvement. I tried to connect my Discover Credit Card to Dosh and was quickly reminded that Dosh only accepts Visa, Master Card, and American Express cards.
I also don’t enjoy seeing some of my selected options on the app go away. I know that Dosh has no control over this since they can’t force the merchants to stay. Regardless, it is not something I enjoy seeing.
Did I find this app to be useful for me? Definitely! However, as I’ve read more reviews and seen the experiences of others, I see that issues can arise. I saw similar issues when I looked at reviews over a year ago and was thinking about installing it and.
Despite the improvements that I could see it needs, I decided to take the leap, and I have not been disappointed. There is certainly room for improvement, but seeing how quickly they have improved in comparison to their competitors, I’m confident that these improvements will come in due time.
After being with them for a little over a year, I have also seen my options grow. Despite having some prior options disappear, the number of new options has outweighed the number of options that disappear. I’m happy with Dosh and like to see my regular expenses give me cashback.
If you have a Visa, Master Card, or American Express credit card that gives you cashback, I highly recommend getting them connected to Dosh. That’s more cashback on top of your regular credit card cashback just for using the app!
I hope this review has been helpful to you. You can now make an educated decision on whether Dosh is the right app for you. If you’ve used Dosh or currently have it, what have your experiences been with Dosh? Let me know in the comments below! I’m curious to find out!